Shipping policy
Thank you for shopping with us. We are committed to delivering your order quickly, securely, and discreetly. Orders are processed within 1–3 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day. During peak seasons or promotional periods, processing times may be slightly longer. Shipping Time Estimated delivery times vary depending on your location: Domestic :- 2–7 Business Days ,International 7–21 Business Days. Please note that delivery times are estimates and may be affected by customs processing, weather conditions, or courier delays. Discreet Packaging Your privacy is important to us. All orders are shipped in plain, unbranded packaging with no indication of the contents. The shipping label will not mention adult products or our store name in a way that identifies the package contents. Billing information will appear discreetly on your payment statement where possible. Shipping Charges Shipping costs are calculated at checkout based on your delivery location, package weight, and selected shipping method. Free shipping promotions, when available, will be clearly indicated on our website. Order Tracking Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment. International Orders International customers are responsible for: Any applicable customs duties, taxes, or import fees. Ensuring that the ordered products comply with local laws and regulations. We cannot be held responsible for shipments delayed, rejected, or confiscated by customs authorities. Delivery Issues If your package is delayed, lost, or arrives damaged, please contact our customer support within **7 days** of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible. Incorrect Shipping Address Customers are responsible for providing an accurate shipping address. If an incorrect address is provided and the order has not yet shipped, please contact us immediately. Once an order has been dispatched, we may be unable to modify the delivery address. Undeliverable Packages Packages returned due to an incorrect address, refusal of delivery, or failure to collect the parcel may incur additional shipping charges for reshipment. Contact Us If you have any questions regarding shipping or your order status, please contact our customer support team at wellnesspleasure@outlook.com. We are happy to assist you.